Contact information
Contact Us
We’re here to help! If you have any questions about your order, shipping, or products, feel free to reach out.
Customer Support
Email: souqpaw@gmail.com
WhatsApp: +962 791 914 037
Support Hours
Working Hours: Sunday – Saturday, 10:00 AM – 8:00 PM
We usually respond within 24 hours
Order Support
For faster assistance, please include:
- Your Order Number
- A brief description of your issue
Important Notice
- We do not accept returns or refunds (please review our policies before contacting us)
- For damaged or incorrect items, contact us within 48 hours of delivery with photos