Shipping policy

Shipping Policy

Last Updated: [Insert Date]

Thank you for shopping with us. Below are the terms and conditions that make up our Shipping Policy.

Processing Time

All orders are processed within [1–3 business days].
Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed slightly.

Shipping Time

Estimated delivery times:

• Local (Jordan): [2–5 business days]

Delivery times are estimates and may vary depending on location and external factors.

Shipping Fees

Shipping costs are calculated at checkout based on your location and order size.
Any customs duties or taxes (for international orders) are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.

Delays & Issues

We are not responsible for delays caused by:

• Shipping carriers
• Customs clearance
• Incorrect shipping information provided by the customer

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier.

Incorrect Address

If you provide an incorrect address, we are not responsible for failed delivery.
Please double-check your details before placing your order.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the item and packaging

We will review your case and arrange a replacement if approved.

Contact Us

If you have any questions about shipping, contact us at:
Email: souqpaw@gmail.com